As a company, Event Exhibition & Design have worked with ACL Telco Ltd for the last four years. After lots of research to find a suitable solution we found them in 2014 when we requested a service to provide and install a WiFi Satellite Broadband provision for a Client at an outdoor festival, that being the International Eisteddfod at Llangollen. This was in a rural location in North Wales where connectivity was a real issue, but obviously WiFi connection was a must for our client.
We contacted ACL Telco and they were very accommodating. They spent time with us establishing our actual needs/requirements - in a ‘down to earth’ manner for those of us who are not so techy!! It was apparent that their knowledge of the product was second to none and they provided a solution promptly, a solution that met our specification and our clients’ needs perfectly. Their level of customer care was good, being very accommodating at all times. We were very happy with the level of service received and more importantly, our Client was happy with the end provision.
Due to the excellent level of service received, we have used them time and time again for numerous anchor clients who are present at various outdoor summer festivals. Events include the International Eisteddfod at Llangollen, as well as The Urdd National Eisteddfod and The National Eisteddfod of Wales which are held annually at different locations across Wales. ACL Telco are certainly our ‘go-to-company’ now should we require this provision for any of our clients.
We have found the service provided by ACL Telco to be consistently of a high standard, from first contact with Emma back at base through to Chris and his team on site for delivery and continued We have always been impressed with their level of professionalism - always courteous and always very reliable.
We would certainly recommend ACL Telco to others. In our experience they do really do ‘Make Communications Simple.’
- Event Exhibition & Design Ltd
Someone from ACL telco dropped some literature through my door. Initially I was ready to discard it without giving it further thought. Offering to save us money on our telephone charges. Why would I want to leave British Telecom? But I read on. The initial reason I submitted my telephone invoice for comparison was that ACL Telco were a local business and it would be nice to support a local company.
ACL Was Elvin explained my BT invoice and I was being charged for all sorts of things that were racking my charges up. The swap process couldn’t have been simpler and I am saving as much if not more than I was estimated following the switch from British Telecom to ACL Telco.
A chance conversation during the phone swap lead to us upgrading our caravan park WiFi system. Which again went seamlessly and although there is a couple of years before we get a return on our investment, we now have a better system and our caravan park residents get a better deal too.
ACL Telco are there on the end of the phone with help and advice and to iron out any teething problems.
I am glad I didn’t discard their literature, I now have a much better deal on my phone and a fabulous new WiFi system - and I am patronising a local company.
Owner Dolhendre Caravan Park